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Tivoli Manager for Domino V2.1 Fulfilling Service Level Agreements Using Tivoli Technology

IBM Redbooks

Tivoli Manager for Domino V2.1 Fulfilling Service Level Agreements Using Tivoli Technology

Tivoli Manager for Domino V2.1 is the new, state-of-the-art management solution for the Lotus Domino environment. Combined with additional Domino-related Tivoli technologies, Tivoli Manager for Domino V2.1 forms the base of a comprehensive management environment enabling delivery of high-quality services and allowing IT organizations to focus on business needs rather than technical solutions. By providing centralized, proactive management capabilities of the Domino environment, the functionality is extended to encompass very powerful functions for Domino User and Database management as well as service level reporting.

This IBM Redbook provides an overview of the disciplines needed to ensure this focus. Emphasis is on the Service Level, Capacity, Availability, and Configuration Management disciplines. A sample Service Level Agreement is provided to serve as an idea generator for assisting Domino administrators and IT Managers in developing Service Level Agreements for specific customer environments. Furthermore, this book demonstrates the installation, customization, and use of the extended Domino management environment.

This book is valuable when planning a Domino service provision, and the discussions of design, installation, and customization issues gives valuable information to Domino administrators.
Price: $53.00
Pages: 344
Date Published: June 1, 2000
ISBN: 0738416053
Author: IBM Redbooks
Product Number: SG24-6005-00
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