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Measuring e-business Web Usage, Performance, and Availability



Measuring e-business Web Usage, Performance, and Availability

. How profitable (or successful) is your e-business investment?

How effective is your e-business at attracting new customers and retaining existing ones?

What is the availability of your e-business Web server infrastructure and performance of your Web transactions?

These questions, which are critical in measuring e-business success, are both behavioral and operational in nature. It is necessary to measure both e-business and IT metrics, which are closely linked, and have a direct effect on each other. For example, a spike in web traffic (or a single hit for that matter) has a direct effect on server load and the systems that process the transaction. Therefore, it is critical to analyze each of these metrics and draw correlations between them.

This IBM Redbook describes the value of Tivoli's e-business management solutions for the Web. It will provide practical guidance on installation and implementation and on how the individual solutions operate in tandem, giving you the whole picture of your Web application's health and effectiveness. The information in this book is structured to provide valuable information to IT decision makers as well as Web administrators and systems management specialists dealing with the day-to-day care of the e-business infrastructure.
Price: $93.75
Pages: 760
Date Published: September 19, 2003
ISBN: 0738429252
Product Number: SG24-6931-00
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