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Introducing IBM Tivoli Service Level Advisor

TOP : DB2 Information Management

Introducing IBM Tivoli Service Level Advisor

The IBM Tivoli Service Level Advisor Version 1.1 is a new product addressing the needs of enterprise customers. This product will be the first to integrate with other management products to provide both a mechanism to report on Service Level Management issues, and also to forecast trends to allow an enterprise to consistently sustain service levels.

The primary objective of this redbook is to introduce the new IBM Tivoli offering for defining and managing Service Level Agreements, and is targeted at the technical professional responsible for providing services in an IT organization. It can be used as a reference book for the deployment of IBM Tivoli Service Level Advisor Version 1.1, guiding you during the planning, installation, configuration, administration, troubleshooting, and general product usage phases, with focus on how to effectively deploy this product in a way that quickly generates real business value for customers.

This redbook is a valuable addition to existing product documentation and should be read in conjunction with the official product documentation, which complements some of the concepts explained in this book.
Price: $64.00 $51.00
Pages: 462
Date Published: July 19, 2002
ISBN: 0738427063
Author: IBM Redbooks
Product Number: SG24-6611-00
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